Monday 30 June 2014

Frank Kelly’s Top Five Employee Motivational Techniques for the HR Professional

As a HR professional, it’s your job to ensure that your company’s employees remain motivated and thus, productive. This week I tackle this subject with Frank Kelly’s top five employee motivational techniques.

A Motivated Worker is a Productive Worker

A business’ human resources staff is responsible for hiring, administrating and training staff. Ensuring that staff remains motivated is an enduring part of the job description, as a motivated worker is a productive worker, who will increase your company’s bottom line.

Often the job of a human resources professional is a thankless one, and ensuring your firms employees stay motivated in such a limited capacity is a task at best, difficult at worst. However it is always achievable.

Frank Kelly’s Top Five

It is possible as a human resources professional to play a pivotal role in ensuring an employee stays motivated and here are five ways you can do just that:

Listen: Often times a disheartened employee just needs someone to talk to, and the pastoral nature of your position makes you the person. Having someone to listen can broaden an employees’ perspective, and motivate them to approach the task at hand with a new vigour.

Recognise: An unmotivated employee can sometimes feel as though their contributions are going unnoticed. You are in the position to not only directly communicate appreciation for their services, but to approach the management and encourage positive reinforcement in the work place.

Train: Sometimes an unmotivated employee is simply a bored one. Arranging further training for them will not only reengage their brains, but add value to their position at your company.

Incentivise: In your position as a human resources professional, again you have a unique pull with higher management, which you can use to boost employee morale.  Arrange incentives for employees to work for, and watch their motivation soar.

Strategize: An unmotivated employee is often one with no aspirations. Why not work with them to set a list of goals to reach both in the work place and their further career, then provide the necessary information they need to achieve them.


It may be a thankless job, but the role of human resources professional is a pivotal one in improving employee motivation. Use your position to enrich the lives of your company’s employees, whilst driving their productivity, and consequently your firms bottom line, up in the process. 



Frank Kelly’s Top Five New Employee Training Tips for the HR Professional

Train new employees to be a valuable member of your team, with Frank Kelly’s five new employee training tips for the HR professional.

Training is a Vital Task

As a member of the human resources (HR) team, your remit is personnel management, which means that you are often the first port of call for new employees. Often it falls to you to conduct their  orientation, as well as provide them with the vital information they need to undertake their employment, and conduct the basic training they need  to prove an asset to company.

Training is a vital task – without it, that employee is far less productive, damaging the entire company’s bottom line. That is why you have to get it absolutely right, a considerable task in light of the burden placed upon your shoulders.

Frank Kelly’s Top Five Tips

Any HR professional has the basic people skills to become an effective personnel trainer, you just need to know how to translate them into what is effectively a teaching capacity, and these five tips may help you along the way:

State Your Intentions: Ensure new employees know what the purpose of their training is, and how it correlates with wider company aspirations. This gives them a reference point for how the information you are sharing with them, will play out in the working environment.

Remember Location: A teacher is only as good as the quality of their classroom, and the same applies to a personnel trainer. Pick a space that has the necessary equipment to help you carry out your training programme, and with minimal distractions.

Diversify the Training Process: People have short attention spans; there’s only so much information they can take in before they switch off. Try bringing in guest speakers, such as a member of management, to diversify the training process, and keep new employees attention. 

Encourage Learning: An essential tip, you need to make your new employees want to learn. Try injecting some competitive spirit into training sessions, as the thrill of competition often spurs people on to learn in  pursuit of the sheer glory that comes with winning!

Incentivise: Even the best teachers need to bribe their students every once in a while, and you shouldn’t be afraid to do the same. New employees will eagerly take up the task of preparing themselves for their role, with a small prize at the end of the metaphorical yellow brick road to spur them on.

As a HR Professional, not only is it often your role to train new employees to become product members of the company, but your people skills often make you the best person for the job. Remember that.

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Friday 20 June 2014

What is the Role of a HR Professional?

The role of a HR professional is critical to a company’s wellbeing, but what does this role entail? This is the question I wish to explore on the Frank Kelly blog this week.

At its core, a human resources (HR) department exists to manage an organisation’s staff. A broad job description to be sure, it encompasses several different roles that each in their own right are critical to employee well-being.

Recruitment

Often it falls to the HR Professional to recruit an organisation’s staff, an essential job, as if an organisation is staffed with inadequate employees, productivity suffers. Specifically, a HR professional will be involved in advertising vacancies, sourcing and screening applicants, conducting first stage interviews and advising managers on the suitability of candidates for the position in question.

Training

Once you as a HR professional have recruited a staff member, you will then be involved in training them. This will usually include conducting extensive orientation programmes for new employees, as well as implementing and maintaining training programmes for established employees, to give them the information they need to progress, as well as maximise productivity and increase the corporate bottom line.

Employee Relations

Once that employee is released into the wider workforce, your role as a HR professional involves ensuring they integrate effectively into the company, as well as maintaining employee relations at all times, to ensure a positive work environment, where employees can excel. Specifically, this often includes ascertaining employee satisfaction and engagement, as well as acting as a mediator in cases of workplace conflict.

Maintaining Safety

It often falls to the HR department to ensure that the company is in compliance of health and safety legislation, and that individual departments are meeting in house health and safety standards. This means that the HR professional is usually involved in supporting workplace safety training and managing official workplace safety and accidents records, as well as handling potential compensation issues.

Other roles often attached to the position of HR professional include: ensuring an organisation complies with legal guidelines, handling employee administration (wage, holiday days etc.), mediating between management and staff etc.


Honestly it’s hard to define everything the HR role entails. Ultimately, it’s about making sure employees are a benefit to the company which you work. That is why the position of HR professional is so critical. 

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